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VEME Technologies Ltd. - Terms of Service

Effective Date: January 7th, 2025

Welcome to VEME Technologies Ltd. ("VEME," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our social video platform, meme generator, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.

1. Definitions

For the purposes of these Terms:

  • "Services" refers to the social video platform, meme generator, and any other tools or features provided by VEME Technologies Ltd.
  • "User Content" means any text, graphics, photos, videos, audio, or other content that users upload, submit, or create using the Services.
  • "AI Models" refers to the artificial intelligence models and algorithms used by VEME to generate or enhance memetic video content.
  • "Memetic" refers to content based on memes, which are ideas, behaviors, or cultural symbols that spread within a community.
  • "Account" refers to the user's personal account created to access certain features of the Services.
  • "Personal Data" refers to information that can be used to identify an individual, such as name, email address, or usage data.

2. Eligibility

You must be at least 13 years old to use our Services. If you are under the age of majority in your jurisdiction, you may use the Services only with the consent of a parent or legal guardian who agrees to these Terms.

3. Account Registration

To access certain features of the Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your account credentials and for all activity occurring under your account.

4. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:

  • Post or share any content that is illegal, harmful, offensive, or infringes on the rights of others.
  • Disrupt or interfere with the operation of the Services or other users' enjoyment of the Services.
  • Reverse engineer, decompile, or disassemble any part of the Services.

5. User-Generated Content

VEME allows you to create and share content, including memetic video content, through the Services ("User Content"). By creating or uploading User Content, you grant VEME a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and perform the User Content in connection with the operation of the Services.

You represent and warrant that:

  • You own or have the necessary rights to the User Content.
  • Your User Content does not infringe on the rights of others, including intellectual property, privacy, or publicity rights.

6. AI Model Training and Data Usage

As part of VEME's Services, we use artificial intelligence (AI) models to generate and enhance video and meme content. To improve our Services, including the performance of our AI models, we may use the content you create and interact with, as well as other data associated with your usage of the platform, for the purposes of:

  • Training and fine-tuning our AI models to generate more accurate, culturally relevant, and effective content.
  • Improving algorithms to enhance the user experience, personalization, and platform functionality.

Data Privacy: Any data used for training our AI models will be handled in compliance with applicable privacy laws and regulations. VEME will take steps to anonymize or pseudonymize personal data where applicable to safeguard your privacy. For more details, please review our [Privacy Policy].

7. Content Moderation and Removal

VEME reserves the right to remove, screen, or limit access to any User Content that, in our judgment, violates these Terms, applicable laws, or is otherwise objectionable. We are not responsible for any third-party content or User Content shared on the platform, and we do not pre-screen all content uploaded to the Services.

8. Intellectual Property

All content and materials available through the Services, including but not limited to text, graphics, logos, videos, and software, are the property of VEME or its licensors and are protected by copyright, trademark, and other intellectual property laws. You agree not to use, reproduce, or distribute any content from the Services without our express permission, except as expressly allowed by these Terms.

9. Third-Party Services and Content

The Services may integrate or link to third-party platforms, including but not limited to OpenAI, Giphy, or other content providers. VEME is not responsible for the content, services, or actions of third parties, and your use of third-party services through our platform is subject to the terms and conditions of those third parties.

10. Privacy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect information about you.

11. Termination

We reserve the right to suspend or terminate your access to the Services, with or without cause or notice, at our discretion. Upon termination, your right to use the Services will cease immediately, and any licenses granted to you under these Terms will also terminate.

12. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, VEME disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, VEME, its affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, or data, resulting from your use of the Services.

14. Refund Policy

14.1 Subscription Fees

All subscription fees for the Services ("Fees") must be paid in advance. By signing up for a subscription, you agree to pay the applicable Fees in accordance with the payment terms presented to you at the time of purchase.

14.2 No Prorated or Partial Refunds

Except as expressly stated in this section or as required by applicable law, all Fees are non-refundable. If you cancel your subscription before the end of your billing cycle, you will retain access to the Services until your current subscription term concludes, but you will not receive a prorated refund for any remaining subscription period.

14.3 Free Trials

If you are on a free trial and choose to continue with a paid subscription after the trial ends, you will be charged the applicable Fee at the start of the billing cycle following the trial period. If you do not wish to continue, you must cancel before your trial concludes to avoid being charged.

14.4 Refund Requests

In rare circumstances, we may consider issuing a refund due to system errors, billing mistakes, or other extenuating circumstances. Refund requests must be submitted in writing to [support@veme.com] within [30 days] of the charge in question. We will review each request on a case-by-case basis. Our decision on refund eligibility is final.

14.5 Billing Disputes

If you believe that VEME has charged you in error, you must contact us at [support@veme.com] within [30 days] of such charge. We will investigate the issue and work with you toward a fair resolution. Failure to contact us within this time frame will result in your waiver of any right to a refund.

14.6 Chargebacks

Initiating a chargeback or reversal with your payment provider without first contacting us to resolve the issue may be considered a violation of these Terms. We reserve the right to suspend or terminate your Account for any chargeback initiated without prior notice or consultation with our support team.

14.7 Changes to the Refund Policy

We may update or modify this Refund Policy at any time. If we make material changes, we will provide notice (e.g., by email or by posting on our platform). Your continued use of the Services after any such changes indicates your acceptance of the updated Refund Policy.

15. Indemnification

You agree to defend, indemnify, and hold VEME and its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in connection with your use of the Services, your User Content, or your violation of these Terms.

16. Governing Law

These Terms and any disputes arising out of or relating to these Terms or the Services will be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada, without regard to conflict of law principles.

17. Entire Agreement

These Terms, along with the [Privacy Policy] and any other legal notices or agreements published by VEME on the Services, constitute the entire agreement between you and VEME regarding the use of the Services. Any previous or contemporaneous agreements, communications, or understandings—whether oral or written—are superseded and of no effect.

18. Changes to the Terms

We reserve the right to modify or revise these Terms at any time. If we make material changes, we will provide notice, such as by posting a notice on the platform or sending an email notification. Your continued use of the Services after any changes to the Terms means that you agree to the updated Terms.

19. Contact Information

If you have any questions about these Terms, please contact us at support@veme.com